RETURNS

Returns & Exchanges

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Devorah’s Secret accepts returns of new, unworn merchandise returned to us within 7 days of receipt of shipment. Product must be returned in new, re-saleable condition with the tags. The buyer is responsible for all return shipping fees and must provide us with a tracking number from a courier of their choice. We are not responsible for returned packages that are never received. Original shipping fees are not refunded. Packages post-marked after the 7 day returns period will not be accepted for return. Please make sure you have submitted an order with a valid address. Devorah’s Secret is not responsible for packages that are miss-delivered or non-delivered because of an invalid address. We also do not refund shipping fees for packages that are delivered back to us.  Upon receipt of the merchandise, we will issue a full refund.  If you have received a damaged or defective product, please let us know and we will be happy to replace it or refund it. We will also gladly exchange any item from your order if it's in stock. Send us an email and we will try our best to accommodate you. 

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RETURN ADDRESS:

Devorah's Secret

c/o Shelor Fashion Corp.

5710 Dewey Street

Hollywood, FL  33023

 

We will always try our best to ensure you are happy with your purchase.

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Refund Policy

Packages that are returned to us for a product refund are processed within 1-3 business days. Refunds are credited back to the original form of payment. Any refunds issued will be for the purchase price of the returned item(s). Shipping and handling charges are non-refundable. Any discount associated with the returned products will be voided. Once a refund is initiated, it may take 2-3 business days for your refund to display on your credit card statement.

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